How to survive…your ‘customer facing’ job role.

‘Just remember, these people pay your wages’ Those words are neither helpful nor entirely accurate. Yes okay if the customer base wasn’t there, there wouldn’t be a job, however you wouldn’t have been given that job in the first place because it wouldn’t have existed… I was going somewhere with this but I lost it. My point is that saying that to someone is dumb. It’s like telling someone to calm down when they are clearly already irate! So here’s a few tricks of the trade to surviveĀ a customer facing role. To get you through the day; plotting elaborate and … Continue reading How to survive…your ‘customer facing’ job role.